Privacy & Cookie Policy

Website: https://www.borgodellameliana.com/


1. Data Controller

The Data Controller of personal data is:

DOMA S.r.l.s 
Registered office: Via della Meliana, 1 – 50051 Gambassi Terme (Florence), Italy
P.I. 07519380484

For any request regarding personal data processing, Users may contact the Data Controller using the contact details provided on the website.


2. Scope of Application

This Privacy Policy is provided pursuant to Regulation (EU) 2016/679 (GDPR) and applies to all users visiting the website, regardless of their geographic location.

The website is accessible to users worldwide.


3. Types of Data Collected

a) Data voluntarily provided by the User

  • First name and last name
  • Email address
  • Phone number
  • Any information included in messages

Collected through:

  • availability request forms
  • contact forms
  • newsletter subscription

b) Browsing data

The website’s IT systems automatically collect certain technical data, including:

  • IP address
  • browser and device type
  • operating system
  • visited pages

4. Purpose of Data Processing

Personal data are processed for the following purposes:

  • Managing availability and information requests
  • Communicating with Users regarding their stay
  • Sending newsletters, offers, and events (subject to consent)
  • Improving the browsing experience
  • Ensuring website security

5. Legal Basis for Processing

Data processing is based on:

  • User consent
  • Pre-contractual measures
  • Legal obligations
  • Legitimate interest of the Data Controller

Consent is optional but necessary for the provision of the requested service.


6. Processing Methods

Data are processed using electronic and IT tools, adopting appropriate security measures to protect them from unauthorized access, loss, or disclosure.


7. Data Sharing

La Francigena S.a.s. dell’Ing. Bensi Giuliano & C. is the Data Controller of personal data solely for the purpose of fulfilling the service requested by the User. The transmission of such data will be limited exclusively to authorized personnel. Any other communication to third parties is therefore excluded.


8. Data Retention

Personal data will be retained only for the time necessary to:

  • manage the User’s request
  • comply with legal obligations
  • maintain the newsletter service (until consent is withdrawn)

9. Newsletter

Users may subscribe to the newsletter to receive:

  • offers
  • events
  • updates about the property

Subscription is optional and may be withdrawn at any time via the unsubscribe link or by contacting the Data Controller.


10. User Rights

Under Regulation (EU) 2016/679 (GDPR), Users have the right to:

  • access their personal data
  • request rectification or deletion
  • restrict or object to processing
  • request data portability
  • withdraw consent at any time

Requests can be sent to the Data Controller using the contact details provided on the website.


COOKIE POLICY

11. What are cookies

Cookies are small text files that websites send to the User’s device during browsing, used to improve the experience and provide certain services.


12. Types of cookies used

a) Technical cookies (necessary)

These cookies allow the website to function properly (e.g. navigation, content display, virtual tour).
They do not require consent.


b) Analytics cookies (if any)

Used to collect anonymous statistical information about website usage (e.g. number of visitors, pages visited).

If anonymized, they do not require consent; otherwise, consent is required.


c) Third-party cookies (if any)

The website may integrate third-party services such as:

  • virtual tours
  • maps
  • multimedia content

These services may install their own cookies.


13. Cookie management

Users can manage or disable cookies:

  • through the website cookie banner
  • through browser settings

Disabling technical cookies may affect the proper functioning of the website.


14. Consent to cookies

Upon first access, Users can accept or reject non-essential cookies via the cookie banner.

Consent can be modified at any time.


15. Changes to this policy

The Data Controller reserves the right to update this Privacy & Cookie Policy at any time. Changes will be published on this page.

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